Avaya Aura - Unified, Real-time Communications.

Avaya Aura is a breakthrough in business communications — a unified communications platform that enables on-demand collaboration and customer service - faster, with less complexity and at lower cost - anywhere in the world.

Avaya Aura brings together award-winning Avaya real-time communications performance and reliability with a revolutionary, enterprise-wide SIP architecture, plus the instant detection of each user’s presence across devices and applications. Communications applications and services are implemented once and made available across the business. Simpler deployment and streamlined provisioning, plus leaner hardware and enterprise-wide dial plans, all drive down costs and complexity. And Avaya Aura is easy to acquire with three pre-packaged software editions, each one based on simple, per user licensing.

Avaya Aura redefines and simplifies existing voice and video communications
architectures — including multi-vendor networks — delivering a new value equation in business communications: more capabilities with less cost and complexity.

A milestone for Avaya and business communications broadly, Avaya Aura goes beyond existing telephony and data communications networks and introduces a platform that unifies all forms of communication (voice, messaging, e-mail, voice mail, and more), without sacrificing any of the resiliency, security and performance that Avaya communications systems have always been known for.

Avaya Aura builds on the highly-reliable and extensible IP-based Communication Manager software and brings it together with a revolutionary new SIP-based Session Manager capability. This powerful combination makes it possible to unify media, modes, networks, devices, applications and real-time, actionable presence across a common infrastructure, creating the web-style, on-demand access to services and applications that users increasingly expect from their enterprise communications solution.

The result is a platform for fully exploiting the value of converged communications, satisfying the needs of employees and customers, quickly distributing the enhanced applications that deliver improved performance while driving down overall costs and simplifying system management.

Avaya Aura: Radically Simple Communications

As converged networks have increasingly become the norm in business communications, the competitiveness of many enterprises today depends on how quickly they can use these powerful, multi-faceted infrastructures to disseminate new functionality across the enterprise:

• Customers increasingly take their business to companies that use communications capabilities to transact business efficiently and provide high levels of service at any time, from any location across the enterprise.
• Employees increasingly require their communications system to give them the same experience they get on the web — fast connection by any user to any application on any system, regardless of vendor, anywhere in the enterprise.
• IT and Telecom managers want to use their current infrastructures to meet these customer and employee demands, but without making these infrastructures more costly to operate and complex to maintain.