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Download the Oak Connect- Application Integration Brochure
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Connect recognises who’s calling and uses this information to search through your database or application to find the matching contact. It will then screen-pop the contact details all before the caller has been answered. Connect integrates with a large number of databases and applications to ensure that it works for your business. Connect also works with outbound calls to dial clients automatically.
 Reduce Costs
Call handling time is reduced because you have all their details to hand and don’t need to ask for them again
Improve Service
By knowing who the caller is before answering the call you can offer a more personalised service
Increase Sales
Telephone calls can be made automatically from your database or application thus speeding up connection and avoiding mis-dialing
Improve Productivity
By opening your application or database on the correct screen, you can enter notes right away without losing seconds finding the correct screen or tab to use
Share
If a call is transferred, all the caller’s details are shared with the next person
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